Which function is included in the market conduct activities of an insurance department?

The function that is part of market conduct activities in an insurance department is performing market conduct examinations. Market conduct examinations focus on how insurance companies interact with consumers and ensure that they are treating policyholders fairly and in accordance with established regulations.

These examinations typically cover a range of practices, including the sales processes, claims handling, and overall customer service. The objective is to protect consumers from unfair, deceptive, or abusive practices and ensure that insurers operate in a manner that upholds public trust in the insurance market.

In contrast, conducting financial examinations is more concerned with the financial solvency of the insurance companies, reviewing company transactions usually pertains to analyzing specific transactions for compliance but does not encapsulate the broader conduct focus, and licensing insurance agents involves ensuring that agents meet regulatory requirements to sell insurance, which is separate from market conduct itself.